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IBIS SINGAPORE NOVENA, Singapore – A Smart Stay in the City
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Key details
About the Hotel
6 Irrawaddy Road,
Singapore,
Singapore,
329543,
Rooms with essentials
Ibis Singapore Novena offers rooms with dark hardwood floors, microfiber pillows, and large duvets. Each room includes a 32-inch flat-screen TV, tea/coffee facilities, and free WiFi for up to 5 devices. Some rooms have bay windows and city views. Bathrooms come with showers and complimentary toiletries.
Dining at OOPEN
The OOPEN Pasta and Grill serves buffet breakfast, pastas, grills, and Asian cuisine. The in-house bar on the ground floor offers drinks. The restaurant features white leather-and-wood chairs and floor-to-ceiling windows.
Leisure and transport
The hotel provides a shuttle service to Novena MRT Station, a 12-minute walk away. Guests can explore Balestier, known for its food scene. Nearby attractions include Sun Yat Sen Nanyang Memorial Hall (0.5 km) and Singapore Botanic Gardens (3.5 km).
Services and amenities
Ibis Singapore Novena offers a 24-hour business center, laundry services, and dry cleaning. Complimentary Handy phones with unlimited internet and calls are provided. The lobby has high ceilings, a wood front desk, and oversized pendant lighting.
Location details
The hotel is at the intersection of Irrawaddy and Balestier Road, on the outskirts of Singapore's city center. Orchard Road shops and the CBD are a short taxi ride away. Novena MRT Station provides access to the rest of the city.
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Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
great location
friendly staff
cleanliness issues
capacity limitations
8.2/10
Great
Rooms
7.2
Location
7.7
Service
8.0
Dining
6.9
Guest reviews
8.2/10
based on 9 reviews
7.4
7.4/10 based on 856 reviews
Dave
United Kingdom,
March
2024
8.0/10
I had a pleasant stay at the hotel. The rooms were nice and clean, although there was a noticeable paint smell that made it slightly uncomfortable. The location was convenient, especially for delicious eateries, but the distance to the MRT station was a bit far. The service was exceptional, with warm and polite staff willing to assist with various services.
Rooms
7.0
The rooms were made up nicely and comfy, but the paint smell was a bit off-putting.
Service
9.0
The service was top-notch, with very friendly and helpful staff.
Location
8.0
The location was pretty good, close to Balestier Road for great dining options and easily accessible by local transport.
Dining
Facilities
Alan
United Kingdom,
January
2024
7.0/10
The hotel is conveniently located near Novena station and good eateries on Balestier Road. The rooms are basic with old designs but not very clean. The service was excellent, with accommodating staff willing to assist with any requests. Dining options were varied, though the hotel seemed overcrowded at times. Overall, a decent stay with room for improvement in cleanliness and overcrowding.
Rooms
5.0
The rooms were basic with fairly old design and cleanliness could be improved.
Service
9.0
The staff was amazing and very accommodating.
Location
8.0
The location is good with proximity to Novena station and great eateries on Balestier Road.
Dining
7.0
Dining options were varied, but the hotel felt crowded at times.
Facilities
6.0
Facilities were decent, but the hotel felt overcrowded.
Norman
United Kingdom,
January
2024
8.2/10
The hotel is conveniently located near Zhongshan Mall and Novena MRT station. The rooms were very clean, comfortable, and quiet with good soundproofing. The staff was extremely helpful and friendly. However, hallway sounds were audible through the front door, especially when other guests were closing their doors.
Rooms
9.0
The rooms were very clean and comfy. The bathroom was spotless. The overall cleanliness was impressive, and the staff was incredibly helpful.
Service
9.0
The staff was exceptionally friendly and helpful, especially when we needed assistance with the car lift. They were welcoming and made us feel like old friends.
Location
8.0
The location was convenient with easy access to bus stops, supermarkets, eateries, and the MRT station. Special thanks to Mr Ho, the shuttle driver, for his extra effort in ensuring our convenience.
Dining
8.0
The dining experience was satisfactory and met my expectations. The value for money was good, and the breakfast was enjoyable.
Facilities
7.0
The facilities were adequate for a comfortable stay. The hotel offered standard amenities to meet our needs.
Charles
United States of America,
December
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable and clean, but they couldn't accommodate three adults. It was nice to receive a personal message from the hotel manager upon arrival, although the cleanliness was lacking on the second night.
Rooms
8.0
The rooms were comfortable and clean but not able to accommodate 3 adults. I appreciated the personal message from the hotel manager, although cleanliness was an issue on our second night.
Service
7.0
The service was a bit of a mixed bag. While the staff were always happy and cheerful, there were instances of shouting for laundry collection and entering the room using the card early in the morning.
Location
9.0
The location of the hotel was excellent, with easy access to the MRT station, ZhongShan mall, and various bus routes. It was convenient for exploring the city.
Dining
7.0
The dining experience was good overall, but I felt that there could have been a greater variety of food options and better capacity to accommodate all guests. The hot sandwiches were a highlight.
Facilities
7.0
great location
cleanliness issues
Leslie
United Kingdom,
November
2023
7.8/10
The hotel is conveniently located just opposite a mall, making it easy for me to take my child for a walk and grab a meal there. The rooms, although a bit small for two people, were well-equipped and met the standards in Singapore. However, there was a cleanliness issue under the bed with lots of hair and lint. The service was mostly friendly, but being woken up at 10 am to inquire about my check-out time was a downside. The location was very convenient with good food options nearby, although it was a bit further from Marina Bay than expected. The dining experience was good, simple, and better than expected. Facilities were sufficient for a comfortable stay.
Rooms
7.0
The rooms were small but clean until I found hair and lint under the bed. A bit cozy for two people.
Service
7.0
The service was quite friendly overall, but being awakened at 10 am for check-out time was a bit intrusive.
Location
9.0
The hotel's location just opposite a mall was very convenient for my needs, with many good food options around. Easy access to the metro for exploring different areas.
Dining
8.0
The dining experience was good, simple, and nicer than expected, offering a variety of dishes.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Andy
United Kingdom,
November
2023
7.6/10
The hotel offered clean and spacious rooms with good soundproofing, although hallway sounds were audible. The service was accommodating and friendly, especially with dietary needs. The location was prime but a bit far from tourist spots. The dining experience was excellent but slightly pricey. Overall, a comfortable stay with some minor downsides.
Rooms
8.0
The room, despite being small, was clean and comfortable.
Service
9.0
The staff were extremely accommodating and friendly, going above and beyond.
Location
7.0
The hotel's prime location made accessing transportation easy, but it was a bit far from major tourist attractions.
Dining
7.0
The small restaurant offered excellent meals, though slightly on the expensive side.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
Audrey
United Kingdom,
October
2023
7.0/10
During my stay, the hotel rooms were very quiet with good soundproofing from the outside and between the rooms. However, hallway sounds were audible through the front door, especially when other guests were closing their doors. The rooms, despite being comfortable, were on the smaller side.
Rooms
7.0
Despite the small size, the rooms were comfortable and quiet with good soundproofing.
Service
9.0
The staff, including the manager, were very accommodating and helpful during my stay. They were attentive to my requests, such as providing an invoice, and were proactive in assisting with transport needs.
Location
6.0
The location was alright, with easy access to eateries and a short walk from Novena MRT. It was conveniently near a medical center, although it would have been better to be closer to a metro station for added convenience.
Dining
6.0
The dining experience was average, with room for improvement in terms of food variety and capacity for guests. However, the value for money was decent, especially for longer stays.
Facilities
7.0
The facilities were satisfactory, though there was room for enhancement in dining options and guest capacities.
friendly staff
small rooms
Claire
United Kingdom,
September
2023
8.0/10
The hotel rooms are comfortable for an overnight stay and perfect for business trips. Despite a hiccup with the room change due to unavailability, we managed to secure the originally booked room after some insistence. The service was mainly amazing, with a few areas where improvements could be made. The location, although a bit far from tourist spots, was fantastic for our needs. The dining experience, while not exceptional, offered some fresh, made-from-scratch options. Overall, a decent stay with some great aspects and a few areas to enhance.
Rooms
8.0
The rooms were comfortable for an overnight stay and perfect sized for business trips.
Service
9.0
The service was mainly amazing, with a few areas for improvement.
Location
8.0
The location was fantastic for our needs, although a bit far from tourist locations.
Dining
7.0
The dining experience offered some fresh, made-from-scratch options.
Facilities
The hotel had basic facilities that served their purpose.
Robert
United Kingdom,
September
2023
5.4/10
My stay at the hotel was quite average. The rooms were clean enough but quite small, typical for Southern Asia standards. The service was not very courteous, and there were too many underlying procedures to follow. The location was convenient with good access to public transport, but nothing extraordinary. The dining experience was not impressive, and the hotel facilities were just okay.
Rooms
6.0
The rooms were clean enough but quite small for my liking.
Service
5.0
The service was not very courteous, and there were many procedures to follow.
Location
6.0
The location was convenient with access to public transport, but nothing exceptional.
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